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From the category archives:

Online Communities

Small Businesses Want to Get Social, Too

by Jim Berkowitz on December 18, 2008

in Leadership-Mgmt, Online Communities, Social Networking

Social Media Predictions 2009

by Jim Berkowitz on December 16, 2008

in CRM Best Practices, CRM Technology, Marketing, Online Communities, Social Networking

Social Technologies are Driving Business Results

by Jim Berkowitz on December 10, 2008

in CRM Best Practices, CRM Technology, Leadership-Mgmt, Online Communities, Social Networking

6 Stupid Mistakes Companies Make with Their Online Communities

by Jim Berkowitz on December 4, 2008

in Leadership-Mgmt, Online Communities, Social Networking

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