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From the category archives:

CRM Best Practices

Why Attitude Counts If You Want Loyal Customers

by Jim Berkowitz on January 27, 2009

in CRM Best Practices, Customer Service, Leadership-Mgmt, Marketing

Sticky Stories Can Compel People to Act Now and Buy

by Jim Berkowitz on January 21, 2009

in CRM Best Practices, Internet Marketing, Leadership-Mgmt, Marketing

3 Low-Cost or No-Cost Customer Management Tips for Uncertain Times

by Jim Berkowitz on December 29, 2008

in CRM Best Practices, Marketing, Sales and Selling

5 Tips For Beating Your Competitors in this Recession

by Jim Berkowitz on December 19, 2008

in CRM Best Practices, Sales and Selling

Viral Marketing: Is it the Flu or are we Infected?

by Jim Berkowitz on December 17, 2008

in CRM Best Practices, Internet Marketing, Marketing

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